FAQs

Beniferro Australia is the importer of innovative swimming pool products. We focus on price, quality, and comfort. Most products are wireless, so these products give the consumer the best experience possible.

You can purchase our products directly from our online store at beniferro.com.au.

All Beniferro products come with a 2-year warranty.

Ferrosalt Duos can be used on all saltwater pools, from 10 to 100m³

The peristaltic pumps and salt electrolysis are energy-efficient options, consuming only 6 watts and 100 watts, respectively. They also typically operate for shorter durations, ranging from 1 hour for peristaltic pumps to 4 hours for salt electrolysis per day. In contrast, the pool's energy guzzlers, like filter pumps (500-1000 watts) and heat pumps (1500-4000 watts), typically run for longer periods, 4-8 hours daily.

Spare Parts and Winter Maintenance:

Where can I find spare parts? You can view available parts on Beniferro.com.au Can't find the spare part? Give us a call or email us and we'll help you find a solution! We're committed to keeping your equipment running smoothly.

Winter maintenance tips (if decide not to run the pool over winter):

1. Store probes indoors: Keep your pH and Redox probes submerged in 3 Molar KCl storage solution during winter.

2. Clean and drain: Clean your system thoroughly and drain any remaining water before winter storage.

3. Cover the system: Use a protective cover to shield your equipment from the elements.

4. Replace key parts: Consider replacing the acid pressure tubing, injector, and peristaltic hoses before winter storage.

5. Lubricate: Apply silicone grease to moving parts to prevent rust and wear

The Ferrosalt Duo is an all-in-one system for chlorine and pH control, designed to keep your pool sparkling clean with minimal effort. Key features include: 1. Salt-powered: Generates chlorine naturally from the salt in your pool water, eliminating the need for chlorine tablets. 2. Plug & Play: Pre-mounted and ready to use, requiring no complex installation. 3. Smart Control: Allows you to monitor and adjust pool chemistry remotely via Wi-Fi and your smartphone. Benefits: 1. Effortless Chlorine & pH Control: No more manual dosing or messy chemicals. 2. Eco-friendly: Gentle on skin and eyes. 3. Convenient: Easy to install and use. 4. Reliable: Built with Beniferro's trusted quality and expertise.

Maintaining proper water chemistry is crucial for a healthy and enjoyable pool experience with your Ferrosalt Duo system. Here's a breakdown of the key chemicals you'll need:

Salt:

1. The Ferrosalt Duo uses salt electrolysis to generate chlorine, so maintaining the correct salt level is essential.

2. Recommended level: 2-4 grams of salt per liter of pool water.

Tips:

· Use pool-grade salt for optimal performance.

· Monitor the salt level regularly and adjust as needed.

· Avoid over-salting, as it can damage the pool and pool equipment.

pH Control:

1. Maintaining a stable pH level (ideally between 7.2-7.6) is crucial for swimmer comfort and equipment longevity.

2. Ferrosalt Duo uses liquid pH (Sulphuric acid 15%) for pH control.

3. Caution: Sulphuric acid is a strong acid that requires careful handling. Always wear gloves and eye protection when using it.

4. Alternatives: Consider using a safer pH control product like hydrochloric acid also known as muriatic acid if you're uncomfortable with sulphuric acid. The Viton peristaltic pump tube is suitable for either acid.

Additional Tips:

· Follow the manufacturer's instructions: Refer to the Ferrosalt Duo manual for specific recommendations on salt and pH control.

· Seek professional help if needed: If you're unsure about anything, consult a pool professional for guidance or contact Beniferro.